Customer Testimonials
They were very interested in offering a deal which made complete sense. The process was easy and sales, sales management, and the finance manager all worked together to facilitate the sales process. Very professional!!
Brian was terrific, he had everything ready since I came from far away. Excellent experience! an intimate setting with a sense of community spirit
The overall in experience in the Todd Alfa Romeo of Danbury was great. From the moment I first contacted them to obtain initial information on the car I was looking for, to the scheduling of a test drive, disclosure of fees and later to the process of closing the deal, everything went smoothly. The staff is absolutely kind, courteous, thorough in explaining all details of the vehicle, as well as the transaction itself (pricing, fees, financing, warranties, etc.). Todd Alfa Romeo of Danbury counts on my full recommendation. 5-star service and staff.
The whole team here is fantastic. This is my second car from them and when I’m ready to change it out again in a few years I will definitely be coming back here. Angel alongside Brian and Rob made everything so easy and really found ways to ensure I got everything I needed. Thank you guys!
An amazing dealership. The customer service is unmatched. Rob and Brian are great people to work with. They made sure I was able to get what I needed when I needed it.
A 5 Star rating to the Service Department Team of Brian Eckert at Todd Alfa Romeo in Danbury, CT dealership is not enough! Brian’s team always exceeds my expectations. I needed an oil change and a couple of things that were needed to be checked on my Alfa Romeo Veloce Stelvio and Azalea was the representative who assisted me in getting my Stelvio serviced. Azalea is very helpful, kept me updated, she’s very cheerful and overall great personality! Even though Brian Eckert, Fixed Operations Director is behind the scene I know Brian did what he did to make sure ... Read More DealerRater - May 15, 2024
Rob Denley, the Sales consultant and Brian Kurth, the Finance Manager made this car buying experience pleasant. They were professional and friendly throughout the entire process. I made the trip from Canton, an hour's drive from Danbury and it was totally worth the effort. I am most appreciative.
WOW! Cant say enough about this dealership. I purchased a used FIAT 500 in December 2022 along with their extended warranty. The engine blew a year after purchase and the extended warranty company denied the claim. Tod Maserati stepped up and made it right by refunding the warranty and replacing the engine for free- of which their service department did a good job. Shout out to Brian Eckert, Brian Kurth and Eric Colman for their efforts during the process with fighting the warranty company, and then making everything right for me.
Long story short if you are purchasing used or new you ... Read More Google - Apr 15, 2024
Tyler gall is one of the best sales associates , he gave us what we want with minimal time consumption and got everything sorted quick, Had the best dealership experience.
Double check their conveyance fees before you close the deal. They are roughly $800 more than other car dealerships in the state of Connecticut.
Rob Delaney was the most thorough, knowledge and helpful salesperson you could ask for. The finance manager Brian and sales manager Joe were very supportive and effective in making the deals happen. We bought both a Subaru and an Alpha Romeo. Same excellent service for both cars. The Bennet service ethic lives on. Don’t hesitate to give them a call.
The service department is excellent. I wouldn’t bring my car anywhere else. This dealership takes pride in their work.
This dealership is A+. From the time I leased my Alfa Romeo STELVIO to when I returned it. Joe the manager and Tyler were the best I’ve ever dealt with, and I’ve dealt with many over my years. Their hospitality and knowledge are top knotch. Thanks for a great experience! Looking forward to our next experience together!!
The entire experience of my purchase was really great. I walked in with no appointment and was driving out with a loaner for the evening, in order to sell my wife on the car. Two days later I am meeting with the owner. I have no experience with Maserati, and there were other vehicles we were looking at. Brian and Shawn were great. It was the entire Team and casual experience at Todd Maserati Alfa Romeo that sold me on this purchase.
Tyler gall is one of the best sales associates I have ever dealt with. He provided a great experience for me and took care of any and every concern I had. Would 10/10 buy another car from him.
Wow, from the moment I went in to test drive the Stelvio, I was treated with the utmost respect kindness and exceptional professionalism. It was a shocker for me - the amazing staff at Todd's dispelled all of my old notions/experiences with Car dealerships. Tyler Gall was the initial contact, he went above and beyond in communicating with me, he was superb, as were Brian Kurth, Joe Caruso,and John Chantlos. I would give them 10 plus stars. My experience was sublime. Do the smart thing and go and meet them all, you will NOT be disappointed.
Incredible dealership and even better service. The entire staff was amazing but Shawn and Brian went above and beyond to make sure all of our needs were met. I cannot thank them enough for their hard work and making sure we left there with the car that we loved and the best possible deal they could offer. I highly recommend this dealership!
Amazing service and truly amazing staff! Oscar and Brian are very passionate about what they do and were helpful every step of the way. The purchasing process was smooth, and I highly recommend!
This place is top tier. Stopped by a few weeks ago to look at options with my Giulia lease ending soon, the staff was very knowledgeable and professional in all interactions. Ended up leaving with a new Giulia priced reasonably. Thank you to Oscar, Brian, and the whole team for a great experience.
On 8/26/23 me and my wife went to the dealership to look a Alfa, Romeo when we met Oscar campos what an amazing salesman made us feel comfortable was upfront about everything, and we went and purchased a car the same day I recommend this place 100%. Oscar is going to be my guy for the next vehicle
We just bought a pristine, used Mini Cooper at Todd Maserati and had an excellent experience. Tyler our salesman and Brian the business manager were both professional, knowledgeable and easy to work with. From the test drive to driving away in our mini took only about 2 hours, easy as can be! We highly recommend their team!
I am very pleased to say that Eric and Brian in the service department really helped me fix my 2018 alfa Romeo. I bought this car from previous owner and it was in bad shape. Eric and Brian responded very fast when they were updated. They made sure my 3rd party warranty was on top of things. I will be coming back for future maintenance thank you for making my experience amazing!!
Joe Caruso was extremely professional and efficient, none of the stereotypical pressure tactics. John Cantlos was the same and very easy to work with on financing. Owners Todd and Bruce stopped by to thank us for the repeat business. Very hands-on dealership with a friendly, honest approach yielding happy returning customers.
Absolutely incredible service , I’ve been to 7 dealerships in the last week and going to Alpha Romeo truly was a breath of fresh air . I wasn’t pressured into buying and I was treated with utmost respect. They didn’t just sell me a car but they earned my business! Highly recommend if in the market for a new or used vehicle .Tyler was my salesman and was able to accommodate exactly what I needed in a vehicle.
Friendly, personal service on both sales of my Alfa Romeo Giulia, in 2019, and my Alfa Romeo Stelvio, in 2023. Great service department too. Thank you!
Thank you Tyler for an excellent sales experience. No pressure, just professional and friendly. Your flexibility and ability to meet our changing needs was well appreciated. We are definitely not influencers, but, we will tell whoever we can! Thanks again. John and Ania
It’s not often I find myself compelled to leave a review. Yet, I must say, the customer service at this dealership is among the best I’ve experienced. Over the past few years, I’ve had the pleasure of working with Eric. His communication is professional, prompt, and consistent. But more importantly, his authenticity and integrity are refreshing and, dare I say, an anomaly in the dealership industry.
During my visits, I’m welcomed in the same way my friends and family welcome me into their homes. Eric offers me refreshments, a comfortable seat (in the quiet conference room ... Read More Google - Mar 12, 2023
Great at telling you what you want to hear terriable service after buying a vehicle.
Once again I had an absolutely amazing experience working with Todd Alfa Romeo of Danbury! Honestly, the best dealership I've ever worked with. Oscar Campos was my salesman was very knowledgeable about the care of interest for me and Nick Vonkanenel in the finance department was a pleasure to work with as well. They are all very professional, extremely helpful and just pleasant all around. I love my car, I love the dealership, and I love their respect and patience. The owners Todd and Amie will make you feel like family, not a customer. Thank you Todd Alfa Romeo ... Read More DealerRater - Feb 27, 2023
Amie Tyler and the team are so professional and easy to work with. They listen, answer questions and are very responsive. Have leased two cars from them and would not hesitate to continue to work with them. Awesome!
Great experience buying a car from Todd Maserati Alfa Romeo of Danbury! The salesman, Oscar, was knowledgeable and great to work with. The whole team at Todd Alfa Romeo was friendly and helpful. The buying process was easy and quick. Would highly recommend!
My wife and I had wonderful experience from top to bottom very professional and very pleasant. Though we did not purchase a Massarotti or a Alfa Romeo. We were treated as such. We would recommend this dealership. Thank you all. Rober & Grace Adami.
I was in the process of purchasing a used vehicle from Alfa Romeo and was scammed ridiculously. I was purchasing online from a different state, and they priced the vehicle for $25,000 approximately. They proceeded to find a bank for financing, which they did. They sent me the documents to sign which brought the car to a hefty approximate cost of $29,000, which included a Global Theft and Global Paint charges plus $1300 in dealer fees. I did not even know what those charges were UNTIL they sent me the hard copies via mail. I told them that I did not want those ... Read More DealerRater - Jan 31, 2023
The team at Todd maserati go above and beyond. We found a tahoe there that had the bench seat up front, something extremely hard to find. All the leg work was taken care of before we arrived. We bought this vehicle on good faith, as it was nearly 900 miles from us, and all we had to reference was pictures and the word of the dealership. It was more then expected. It is perfect, and was well worth the drive. We were greeted by Tyler, one of the two that we had been working with, nick was the other but was ... Read More DealerRater - Jan 23, 2023
In an effort to provide an unbiased review, I'll detail my experience chronologically, capturing the essence of each significant milestone of my journey with the dealership.
Initially, I ventured into the dealership intending to purchase a brand new Stelvio Quad, complete with carbon fiber seats. However, after a few test drives, I realized that the thrill might fade sooner than anticipated. On a whim, I decided to test drive one of the Maserati Levante Trofeos they had available. The instant connection was undeniable - it was love at first drive. Throughout this process, Jacob was my trusted guide. His ... Read More Google - Jan 15, 2023
Oscar Campos Great salesman highly recommended you stop by and see him. He took his time and showed us the various models and helped us narrow down the best model that’s fit our needs. No pressure at all the deal went thru as smooth as can be.
An exceptionally positive experience purchasing a CPO Maserati, more attentive and accommodating even than I'm accustomed to at a competing brand dealership I've purchased 15+ cars from over the last 20 years. I am definitely "sold" on becoming a repeat client. The whole team has an extremely transparent approach to doing business, a rarity at most car dealerships. Bravo!
This dealership was beyond attentative, professional, pleasant and very well informed on the maserati levante which I purchased. I would recommend them to anyone looking to purchase a maserati.
It seemed strange buying a used Ram pickup at a Maserati dealer. However I was treated the same as any other customer. The vehicle was what I wanted and the salesman and manager worked with me to make the deal happen. It was nice to have this old school service that seems to be absent in the impersonal world of online shopping. Highly recommend.
My loyalty depends upon guys like Eric and Chris to keep my Giulia on the right side of the road…and they both do an excellent job!
WORST EXPERIENCE EVER! and I have bought a lot of cars in my life. Bought the car remotely, sight unseen through Auto Trader. Car showed up on an open trailer (you'd think spending almost $90k it would have come in an enclosed trailer), NO GAS, no spare key, not detailed or even clean, no temp tag, damaged window tint from the sticker someone removed as well as a warranty sticker still on it. After multiple calls and texts, I was promised a replacement key, detail, window tint repair and a gift card for gas and my inconvenience. To date (... Read More DealerRater - Nov 10, 2022
Excellent service at Todd Maserati Alfa Romeo of Danbury. Eric always answers all my questions thoroughly and makes sure he clearly communicates throughout the entire process.
Service is always excellent! I love the personal attention from Brian Eckert, the service manager. Wheels look great!
Best dealership, family owned and operated
BRIAN ECKERT, Fixed Operations Director provided such an excellent customer service experience as always! I message Brian that I need an oil change for my Alfa Romeo Giulia and his response was “I can come and just pick it up at your house and return it.” Brian picked it up and brought it back to our house and not only Brian did all of this, my car was also washed and vacuumed! How awesome is that!
Todd Maseratti Alfa Romeo dealership never failed to provide our family high quality Customer Service from all departments. Sales, Finance and Service Department all ... Read More DealerRater - Oct 28, 2022
Had a great experience picking the car and negotiating the price. Everyone was helpful and courteous, and not pushy. Ask for Salesman Jake. He has a real enthusiasm for Alfa Romeo. Very positive experience.
I would love to thank Oscar! He was super amazing and great with the process definitely recommended asking for him when getting your next car!
EXCELLENT SERVICE !! Oscar did amazing at introducing their inventory. I recommend him.
Eric and Brian immediately took care of me when an issue occurred while servicing the vehicle myself. They did not discourage me from performing self service and assured they would be there to help out with any problems Thank You Guys...
Eric and Brian are always professional and courteous. The work done was perfectly executed and done efficiently. Todd and his crew are the "Go To" in the dealership business.
My husband and I had an amazing experience. We loved the staff and was treated with such professionalism from start to finish. We would recommend this dealership to everyone. Thank you Bruce, Todd, Amie, Tyler, Michael And Brian.
Always do a great job. Every one is always efficient polite and friendly. Todd is always accessible and thats great from an owner!
Very friendly and knowledgeable staff, courteous, and helpful . Dealership looks very impressive with the selection of cars.
Tyler and Mike from sales went above and beyond to help me out. Eric from the service department was also excellent. I highly recommend coming here if you need to have your car serviced or if you're looking to buy!
Outstanding service, communication and follow thru. The pick up and drop off service is a game changer and makes dropping car off so much easier
Didn't expect to leave the lot in my lovely new car 🙂 test drove several other cars at other dealerships before this one, I had loved the look of it and the fact that it's not a car you see many of on the road, the drive did not disappoint, absolutely love my new car and the whole purchase was very seamless 🙂
Very nice and helpful staff and pleasant waiting area .. only complaint is took longer then anticipated
Excellent service in my car, Eric Colman always do the best for its costumers, very satisfy with everything.
First time @ Todd Maserati. Illl be back again, as the Service was great! They Kept me informed & had my vehicle done & ready in a timely manner.
Thank you Todd Maserati Alfa. I appreciate the teams attention to detail, professionalism, and ability to navigate complicated problems.
Another great service experience at Todd Maserati Alfa Romeo of Danbury. Performend routine maintencance quickly and even washed my car. Special thanks for providing a space for me to work remotely. Thanks!
Great service! Seamless experience. Tyler was knowledgeable and honest. He didn’t push too aggressively
Had an appointment for routine maintenance and was in an out in a short period of time. Everything went well.
Truly a great experience. Wether buying a new car, or having my car serviced, everyone at Todd Maserati Alfa Romeo makes me feel special! The best dealer by far!
I’ve never liked a dealer more: always helpful, knowledgeable, and fair, for purchase and service.
Todd alfa Romeo Maserati of Danbury did a good job of taking care of my needs
The service was great. The technicians drove my car to the dealership about an hour from my location, did a thorough service and returned it in great shape. It was nicely cleaned also. Overall a great job done.
Awesome place, top quality service, wouldn't go anywhere else!!! Excellent customer service, thank you guys for the fast service.
As always a wonderful experience! Brian and Eric are the best! Extremely helpful and very nice !
As always, Eric and Brian in service were extremely helpful. They sent a driver with a brand new loaner to my house and took my car. Then they drove my car back to me and took the loaner back.
I had an excellent experience with my purchase. The entire staff was very professional and courteous. Tyler did exceptionally good job!
I had some issues with my Alfa Romeo Stelvio...both Eric and Brian provided me with a great resolution while I waited for the work to be completed on my truck.
I went back to this dealership because I purchased another car under the previous management, and I was very happy with that, but I’m not entirely happy about my latest experience. I love the Alfa Romeo brand, but it’s definitely not well represented by the personnel working at this dealership (aside from Tyler) where the only interest is the bottom line, and where the emails are automated and Managed by a computer . I made an appointment with sales, and no one really knew I was coming in to look at a specific car. I was turned off also ... Read More DealerRater - Sep 20, 2022
Best personalized service by Brian, service manager. Always available and he fully explains all maintenance and repairs.
Outstanding customer service all the way around. An absolute pleasure to deal with. Looking forward to a longstanding relationship.
They take you in right away always! Super friendly and explain everything thoroughly…Great Team in service!!
They always take you right away. Super friendly! Extremely helpful with explaining everything! Great team in service
Great service! Great service great service great service great service great service great service excellent
Best experience i have ever had purchasing a car. Great team - made the whole experience incredible!!
awesome environment. to buy. specially sales department!!!
The service department gives excellent customer service. Eric is an excellent employee. The owner Todd is super friendly. I am so happy I have met them and bring my special Maserati to them.
Very professional operation. They performed the service within the time allotted, washed the Stelvio inside and out and Eric took me through all the points they inspected. Well done!!
I am very pleased with service and care that this dealership provided for me. Hats go off to Nancy who sold me a new Alfa Romeo. I would definitely recommend this dealership to anyone who is looking for a nice Italian car and very solid service. Thank you Todd Maserati Alfa Romeo.
Without question the best automobile buying experience I've ever had. Both Nancy and Frank were honest and of the highest integrity. I highly recommend this dealer and dealership.
Thorough job on my 4C for an oil change. Not a typical service job. Appreciate your workmanship and care and skills. I’ll keep coming back even thought Miller Motors is right next door. Thanks again. Stu
The long distance buying experience at Todd Maserati was quick and painless. From start to finish the process took less than a couple of hours. I'm looking forward to receiving my vehicle any day. Thank you to all involved!
Todd Maserati Alfa Romeo and Oscar were the best!!! I went in to test drive and left 4 hours later in my brand new Alfa Romeo, not having any intention of actually getting a new car for a few months. Firstly they had cars in stock, the process and negotiation went very smoothly I did not feel pressured I felt we came to a mutual agreement that worked for both parties. The owner even came out and said hello and chatted a minute which in my past experience with higher end dealerships has not happened. It is not at all pretentious. ... Read More DealerRater - Aug 21, 2022
After a long time of not buying a new or even a newish car, I tried to buy a used maserati out of state from a different dealer. They sold the car out from under me as I was trying to get them my payment. Needless to say, I was scarred from my first time dealing with car dealerships in years. A week later, I saw a CPO ghibli for sale at Todd maserati and reached out to Nancy to come look at it. From the first contact, she was fantastic! Any question or concern I had, she made it ... Read More DealerRater - Aug 18, 2022
A great car purchase experience. Nancy is a wonderful salesperson. Mike and Fred are very accommodating and time conscience.
Todd always gets it right. I went in for a detail, and the job was done to perfection.
It just so happened that the exact car I was looking for was on the lot. Nancy made this a painless experience and so I can highly recommend both Nancy and Todd Alfa Romeo.
The day after the 'service car soon wrench' came up in my dash I called the dealership to get my Maserati in. Much to my happy surprise they scheduled me immediately!
A friendly representative greeted me, offered me refreshments & told me "yes, of course you can use our conference room" while I waited for my car. Timely, courteous, & a good checkup report. No one pushed me to buy something more, do something extra or talk me into something I didn't really need. I absolutely appreciated this. Best part, my car came back to me super ... Read More Facebook - Aug 14, 2022
Dedicated to all things Alfa which means great service and attentive staff, make ownership a pleasure.
I have purchased many cars over the years and was very impressed with Frankie Petrullo...He was very knowledgeable about the car, answered all my questions and the most respectful, nice, non pushy salesman I have ever dealt with! This was a joy purchasing this car! Thanks so much!
I came in on April 4 for a vibration while braking and a part missing from my drivers side door panel. (2021 Alfa Stelvio) I was told it needed front rotors, and the door part was ordered also. It’s now August 5, never got a call about service, parts, visit, anything. I traded the vehicle, I’ve never had a dealership go silent after a service visit. Maybe in 2=3 years they’ll randomly call and say my parts are in, I won’t hold my breath. Def a strange feel
Service was prompt, complete and carefully preformed
Frankie was extremely helpful, personable, patient, and flexible. It made buying a car less stressful.
Let me begin by saying I love my Maserati Levante, no regrets in buying it.
My complaint is regarding what is basically a lie, and was admitted as such, that I was charged $498+tax for on my purchase. I was told that the car had VIN etching on all the windows, and this was already completed, not negotiable. After I had the car delivered, I noticed that there was no VIN etching. I spoke to Nancy (salesperson), who agreed that they do not etch the VIN on the windows. She then proceeded to spin the story and said there is ... Read More DealerRater - Jul 25, 2022
Excellent follow up on status of purchasing my car, very friendly and pfront about the entire process
This was my husbands first time there. He was treated with courtesy, professionalism and knowledge from the Service advisor Eric. The owner Todd came up to him and introduced himself. He was helpful and respectful. He received superb customer service from both of them. He highly recommends this dealership!